Lead project business and IT teams to ensure timely completion of projects. Actively manage stakeholder partnerships and mitigate risks for projects and programs. Adhere to the PMO and governance processes. Manage the resources, budget and cost plans in ServiceNow. Calculate the Return on Investment (ROI), manage the project budgets for projects 1-2B ensuring the project is tracking to plan and reporting the monthly run rate. Experience working in both the Agile and Waterfall environments.

Lead project business and IT teams to ensure timely completion of projects. Actively manage stakeholder partnerships and mitigate risks for projects and programs. Adhere to the PMO and governance processes. Manage the resources, budget and cost plans in ServiceNow. Manage the project budgets. Experience working in both the Agile and Waterfall environments.

End to end Project Management of large-scale application development projects, which includes project planning, financials, and tollgates. Ensure deliverables are met per timelines. Agile, JIRA and Confluence methodologies. Work with stakeholders, and development teams to ensure timely delivery. Executive status reporting.

Responsible for delivery of systems projects that include Billing, Finance/Accounting, Customer Experience, CRM, PEGA, Sterling, Data Products International (DPI), Salesforce, Sterling 7 & 9, Dot.com, Sigma, Mobile application, and Enterprise Data Warehouse systems. Proven ability to manage projects with aggressive timelines, challenging scope and changing business requirements. Proficiency with project management tools including Planview, Atlassian Confluence and JIRA. Responsible for ensuring projects are completed on-time, within budget and up to the customer’s quality standards. Communication of implementation strategies, requirements, and status reporting to key stakeholders. Direct and manage resources and vendors throughout the project lifecycle for multiple implementation projects simultaneously.

Responsible for delivery of web and digital technology-based projects. Strong leadership capabilities in directing project teams and promoting a positive team effort. Strengths include ability to manage large projects with aggressive timelines, challenging scope, and changing business requirements. Proficiency with project management tools including MS Project, Atlassian Confluence and JIRA. Develop and maintain constructive and cooperative working relationships with onsite and offshore resources as well as vendors. Proven ability to facilitate project alignment between the business and technical teams. Strong verbal and written communication skills with ability to work in a rapidly changing environment.

Responsible for delivery of web and digital technology-based projects. Strong leadership capabilities in directing project teams and promoting a positive team effort. Strengths include ability to manage large projects with aggressive timelines, challenging scope, and changing business requirements. Proficiency with project management tools including Atlassian Confluence and JIRA. Develops and maintains constructive and cooperative working relationships. Proven ability to facilitate project alignment between the business and technical teams.

Demonstrate leadership in Project Management utilizing SDLC, Waterfall and Agile methodologies. Proven experience with leading all phases of system development and project management efforts. Manage projects through the planning, design, development, and deployment phases of the project. Responsible for managing a broad range of IT initiatives, software application upgrades, network implementations, system migrations/conversions and platform consolidations. Collaborate and work with cross-functional, cross-organizational teams to deliver solutions for business owners using quantitative analysis and business analysis to drive project results and success. Effective time management skills, great interpersonal skills, ability to work well with all levels of management and promote a positive team effort.

EPMO Project Manager responsible for managing key strategic IT projects related to Web, Policy, Rating, Billing, Product Management, Sales, Marketing, compliance, and other technical and functional business areas throughout the company. Responsible for planning and managing the work of project teams and ensuring the final products are delivered on time and within budget and resource constraints. Align project execution with strategy, mission culture and ethics of the organization. Projects range in time from 1 to 24 months with a budget of up to $5M. Project teams are located across the US and range in size from 10 to 40 members.

Responsible for successfully managing multiple projects of various types for the Worldwide Technical Support Organization. Types of projects included software applications, Siebel CRM Implementation, vendor selection, new company acquisition integrations, infrastructure, etc. Managed projects from inception through delivery. Projects ranged in time from 1 to 18 months with a budget of up to $2M. Project teams were located across the US and ranged in size from 10 to 50 members.

Developed and maintained the master project plan and calendar for the Strategic Concepts Group, in order to ensure timely delivery of store concept tests and appropriate allocation of resources. Types of projects included candy, popcorn, and gaming in stores. Utilized project management skills such as scheduling, estimating, costing, tracking, controlling, and reporting on project deliverables. Projects ranged in time from 2 to 18 months with budgets of $100K to $500K. Project teams were located across the US and ranged in size from 10 to 30 members.

Outsourced from Nortel to CSC - The project management role remained the same as it was at Nortel. Provided Project Management expertise on a variety of full lifecycle systems projects (web based & client-server) and process-related projects for global deployment to internal managers and employees. Responsible for managing large, complex projects as well as multiple smaller projects. CRM Implementations and marketing materials. Projects ranged in time from 2 weeks to 1 year with budgets of $10K to $500K; project teams located in multiple sites across the globe and ranged in size from 5 to 25 members.

Provided Project Management expertise on a variety of full lifecycle systems projects (web based & client-server) and process-related projects for global deployment to internal managers and employees. Responsible for managing large, complex projects as well as multiple smaller projects. CRM Implementations and marketing materials. Projects ranged in time from 2 weeks to 1 year with budgets of $10K to $500K; project teams located in multiple sites across the globe and ranged in size from 5 to 25 members.